As a group are driven by our determination to continually improve and exceed the expectations of our customers.
Invopak has a proven track record of awards and accreditations demonstrating our commitment as an organisation to our purpose and values.
We are incredibly proud of the improvements that we have made over recent years towards delivering a World Class Customer Experience and the recognition that we have received because of this.
The Employee Engagement Awards 2017- SMB Award- Highly Commended
This award recognises companies with 0-500 employees who have been successful in engaging with their workforce and in turn, allowing them to fully engage with the company.
The Employee Engagement Awards 2017- Internal Communications Award
The Internal Communcations award recognises companies that are championing internal communications as a strategy to improve employee engagement.
E3 Business Awards -Customer Service Award 2017, 2018
Launched in 2013, the E3 Awards celebrate diversity and outstanding achievement on the part of companies, charities, social enterprises and individual entrepreneurs.
Pride Of Tameside Business Awards 2017- Large Business Of The Year
Recognises companies that deliver a high quality service and exceptional customer service whilst exploiting new markets and demonstrate commitment to their employees through development and training.
UK Customer Experience Awards 2018- Silver Award for Best Customer At The Heart Of Everything
UK Customer Experience Awards 2018- Silver Award for Best Business Change & Transformation
This award recognises large scale organisational change involving, people, products or services, and technology where it has been required for an organisation to undergo significant change to transform the customer experience.
Greater Manchester Business Awards 2018- Customer Service Excellence Award
UK Digital Experience Awards 2019- Gold Award for Best Digital Change & Transformation
This award recognises organisations adopting digital technology to achieve positive outcomes for the company, customers and/or its staff.
UK Digital Experience Awards 2019- Silver Award for Best Online User Experience B2B/B2C
Awarded to organisations that have shown how to retain and influence website visitors effectively through an engaging user experience.
BQF Excellence in Customer Experience Award 2019
This award recognises organisations that have introduced positive changes within their organisation which have resulted in an enhanced and improved customer experience.
BQF Excellence in Emerging Business Improvement & Transformation Leader 2019
This award was presented to our CEO Arjen Cooper-Rolfe and recognises an individual at the early stages in their career who has made an exceptional contribution in their organisation. They have demonstrated the potential, ability and ambition to go above and beyond starting to drive change and transformation.
Feefo Gold Trusted Service Award 2018, 2019
The Trusted Service award is a recognised symbol of trust. Only businesses who’ve shown outstanding levels of quality and customer service are recognised. To be eligible a business must have at least 50 reviews in the last calander year, and have achieved a Feefo service rating of at least 4.5 during this period.
ISO 9001- Quality Management
ISO 9001 is the internationally recognized Quality Management System (QMS) standard. It recognises companies for the way in which they work to achieve consistent performance and improve customer satisfaction, in areas such as our systems, people management and our day to day jobs.