We've done it... again!

We’ve done it… again! Thanks to the feedback of our wonderful customers, we’ve been awarded the Feefo Platinum Trusted Service award for the second year in a row.

We signed up to Feefo in 2017 because we wanted to give our customer’s genuine confidence in our service. Little did we know that 4 years later we would be two-time Platinum Trusted Service winners!

The highlight for us is that we’ve been able to retain this truly genuine title amongst a pandemic, continually adapting to whatever challenges were thrown at us.

Business resilience and agility like this doesn’t just happen. As we’ve stated before, we credit this success to our Purpose and Values led Performance Culture.

"However hazy the future may look, our Purpose will fortify us"

Our purpose is clear: “Delivering our Customers’ Products to Market with Confidence”. It has played a critical role in cementing our unity amongst challenging times.

We know that we’ll continue to encounter similar challenges this year. However hazy the future may look, our Purpose will fortify us by providing clarity on the single objective that we’re all working towards.

"Genuine reviews from real customers"

The Platinum Trusted Award is the highest accolade that Feefo present. This award isn’t just another badge for us, it’s truly unique as it is based purely on interactions with real customers. The fact that we’ve also managed to retain this award during a pandemic is a true reflection of our team’s commitment to outstanding service.

A huge "Thank you" to all of our amazing customers for continuing to work with us and sharing your feedback. Every single comment helps us to improve your experience.

To view some of our Feefo reviews, please click here.