Involvement Group Timeline
We retain the best of our past, whilst embracing change wherever necessary.
Involvement Packaging is set up as a UK distributor/agent, based in the Midlands with its primary focus of supplying plastic (PP) buckets to the food, chemicals and coatings industries.
Involvement Packaging pioneers the introduction of new products and develops the market for plastic containers in the UK.
Involvement Packaging grows considerably and in 1988, we developed our market further. Our product range is extended to now include a wider range of plastic containers, including HDPE containers.
Growth through Acquisitions
Involvement Packaging acquires Kenyon Containers, a company based in Manchester with a strong 70 year trading history specialising in tinplate products. This leads to the expansion of our UN Certified Tinplate range.
Their distribution network allows us to better serve customers in both the North and South of England.
Involvement Packaging acquires De la Pak. The merger of De la Pak and Invopak leads to the creation of the trading name, Invopak.
This strategic acquisition allows the Involvement Group to again increase our product offerings to include a high quality range of Aluminium containers, predominantly used in flavours, fragrances, essences and speciality chemical sectors.
Involvement Packaging acquires Dublin based Ashtown Packaging, a manufacturer and distributor of packaging containers with a history dating back to 1917.
Ashtown Packaging keeps its name and becomes a division of Involvement Packaging Ltd.
Ashtown proves to be a strategic fit allowing Involvement Packaging to service customers in both Northern Ireland and The Republic of Ireland with ease.
The development and growth of Scottish markets leads to the acquisition of L&B Containers in Glasgow, now adding a fourth distribution centre to Involvement Packaging and completing a series of acquisitions designed to offer total coverage of the UK and Ireland.
Growth through new divisions
As Involvement Packaging enters the next phase of its development, the OiPPS Online e-commerce platform is launched focussing on sefving smaller volume customers allowing us to service both B2B and B2C needs.
Manupak launches as a new division of The Involvement Group, utilising our key trading relationships with leading manufacturers to supply products in large volumes.
Involvement Packaging becomes the best placed company to deal with any size of customer requirement, from singles units up to multiple full truck loads.
Growth through our Purpose and Values led Performance Culture
Building on its success, the Involvement Group refocuses on its Purpose and Values. These are the things that we believe are important to us and it’s what creates our Performance Culture. This shapes the day to day decisions that we make and the actions that we take.
Our new OiPPS e-commerce website is launched. The website includes a number of new customer experience innovations, such as LiveChat, industry type product finders, flexible purchasing options and genuine customer reviews.
Winner of the Feefo Trusted Service Award. A pioneering moment as Invopak becomes the first packaging company in the market to receive this accolade. This awards puts us in the top 2% of trusted companies on Feefo’s platform.
Winner of the prestigious North West 2017 E3 Business Award for Customer Service. From hundreds of entrants, Invopak are recognised by business leaders and customer service experts, for our commitment to delivering customer service excellence.
A company wide re-brand is undergone to better reflect the company that we have become.
Our logo promotes the relationships that we enjoy with our Customers and Suppliers. Our tagline “Beyond Packaging” acts as a daily reminder of the things that we stand for. We believe that our contribution to you should go above and beyond simply the packaging that we sell.
Launch of the new Invopak Website. The website includes a number of new customer
experience innovations, such as LiveChat, personalised customer log in, instant specification sheets and genuine customer reviews.
Invopak launch their industry first Stock Guarantee initiative. An initiative that guarantees any product included will never be out of stock, allowing us to safeguard our customers packaging supply.
The Involvement Group launch Customer Promise initiative, 5 promises that focus our attention on the activities you believe are important to ensure we strive to deliver a Customer Experience that exceeds your expectation.
Gold Award Winner for Best Digital Change & Transformation at The UK Digital Experience Awards 2019. The award recognises organisations adopting digital technology to achieve positive outcomes for the company, customers and/or its staff.
Silver Award for Best Online User Experience B2B/B2C at The UK Digital Experience Awards 2019. Awarded to organisations that have shown how to retain and influence website visitors effectively through an engaging user experience.