We have recently won the Feefo Platinum Trusted Service Award. The award is an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards have always been about recognising companies, like Invopak, that go above and beyond the norm to deliver a great service and receive great feedback from delighted customers in return.”
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.
Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing reviews and providing insight into trends, needs and habits.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 5 between 1st January 2024 and 31st December 2024.
Stuart Rolfe, Head of Customer Experience and Account Manager Joan Waterfall
Thank you to all our customers who left us feedback in 2024, it helps us to make sure we're delivering the products and services your business needs and expects.
Delivering a great customer experience, as well as your packaging!
Delivering a world-class customer experience has been part of Invopak’s mantra for many years now, and with over fifty years of packaging industry experience, we understand that we're part of your production process. Everyone in our team works hard to deliver a straightforward and trusted service to you every time.
Order from Invopak and...
- Get the essential packaging you need when you need it, thanks to our large stockholdings, and our own manufacturing facility.
- View our live stock levels, view prices and order instantly with an online account.
- Get expert advice from your dedicated account manager who can advise you on everything from the best packaging for your business to custom printing.
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Enjoy our Feefo Platinum Rated customer experience, every step of the way!