Invopak retains Feefo Gold
Posted: 24/01/24

Invopak retains Feefo Gold

We have recently won the Feefo Gold Trusted Service Award for the fourth year in a row. The award is an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards have always been about recognising companies, like Invopak, that go above and beyond the norm to deliver a great service and receive great feedback from delighted customers in return.”

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

Working with over 6,000 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing reviews and providing insight into trends, needs and habits.

Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2022, and December 31st 2023, with a Feefo service rating of between 4.5 and 5. Thank you to all our customers who left us feedback in 2023, it helps us to make sure we're delivering the products and services your business needs and expects.

Thanks to our lorry fleet we can deliver the packaging you need when you need it.

New for 2024 - Feefo and Treefo

What better way to celebrate our recent Feefo Gold Award than by turning it Green? We've recently signed up for Feefo's new initiative to turn feedback into forests, which means that every Invopak review left by you helps plant trees. 

Read more about this initiative here

Delivering a great customer experience, as well as your packaging!

Delivering a world-class customer experience has been part of Invopak’s mantra for many years now, and with over fifty years of packaging industry experience, we understand that we're part of your production process. Everyone in our team works hard to deliver a straightforward and trusted service to you every time.

Order from Invopak and... 

  • Get the essential packaging you need when you need it, thanks to our large stockholdings. (and we've recently invested an additional £ 1 million in key stock lines).
  • View our live stock levels and order instantly with an online account.
  • Get expert advice from your dedicated account manager who can advise you on everything from the best packaging for your business to custom printing.
  • Enjoy our Feefo Gold-rated customer experience, every step of the way!